Terms & Conditions
LAST UPDATED: 12th Jan 2018
We may periodically change the Terms and the Site without notice, and you are responsible for checking these Terms periodically for revisions. All amended Terms become effective upon our posting to the Site, and any use of the site after such revisions have been posted signifies your consent to the changes.
As a condition of your use of Zamroo (including Zamroo.com and its related websites, services, applications and tools) you agree that you will not:
- violate any laws;
- You will not list any prohibited product or service which is mentioned in our Ad Listing Policy;
- post any threatening, abusive, defamatory, obscene or indecent material;
- post or otherwise communicate any false or misleading material or message of any kind;
- shall not infringe any intellectual property, trade secret, or other proprietary right or rights of publicity or privacy of any third party;
- distribute spam, chain letters, or promote ponzi schemes;
- distribute viruses or any other technologies that may harm Zamroo or the interests or property of Zamroo users;
- impose or contribute to imposing an unreasonable load on our infrastructure or interfere with the proper working of Zamroo;
- copy, modify, or distribute any other person's content without their consent;
- use any robot spider, scraper or other automated means to access Zamroo and collect content for any purpose without our express written permission;
- harvest or otherwise collect information about others, including email addresses, without their consent;
- copy, modify or distribute rights or content from the Zamroo site, services, applications or tools or Zamroo's copyrights and trademarks;
- harvest or otherwise collect information about users, including email addresses, without their consent
- bypass measures used to prevent or restrict access to Zamroo;
- sell any counterfeit items or otherwise infringe the copyright, trademark or other rights of third parties.
Zamroo and the Zamroo community work together to keep the Zamroo websites, services, applications and tools working properly and the community safe. Please report problems, offensive content and policy breaches to us using the reporting system.
Without limiting other remedies, we may issue warnings, limit or terminate our service, remove hosted content and take technical and legal steps to keep users off Zamroo if we think that they are creating problems, infringing the rights of third parties or acting inconsistently with the letter or spirit of our policies (including, without limitation, circumventing temporary or permanent suspensions or harassing the Zamroo employees or other users). However, whether we decide to take any of these steps, remove hosted content or keep a user off Zamroo or not, we do not have any obligation to monitor the information transmitted or stored on our sites, services, applications and tools and we do not accept any liability for unauthorized or unlawful content on Zamroo or use of Zamroo by users. The Zamroo is operated by Codera Technologies Private Limited, the terms "We", "Us", "Our", “Company”, “Codera”, “Zamroo” shall mean Codera Technologies Pvt Limited.
FEES AND SERVICES
Using Zamroo is generally free, but we sometimes charge a fee for certain services. If the service you use incurs a fee, you'll be able to review the terms at the time you post your ad. Our fees are quoted in Indian Rupees, and we may change them from time to time. You will be able to view the current fees while posting the Ad at Zamroo website. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service.
- If your ads went live on the Zamroo site, services, applications or tools, even for a limited time;
- If your ads are posted in any category for the Product or Service which are prohibited as per the Ad Listing policy;
- If your ads are placed into "edit" mode and will go live to site once updated by you;
- If you have removed your ads yourself;
- If you post duplicate ads as defined in our rules regarding duplicate ads;
- If we believe that your ads are in a significantly wrong category;
- Please note that the above list is not exhaustive. In most cases if you have already posted your Ad and paid the fees for your Ad, you will not be eligible for any refund.
You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian's registered account.
VIOLATIONS BY USER
HOW YOUR INFORMATION IS USED
MANAGING YOUR ACCOUNT
In order to access and use some or a portion of the Services, you may be required to register with Zamroo and set up an account with your email address and a password (your “Account”). The email address you provide will be your email address, and you are solely responsible for maintaining the confidentiality of your password, activities that occur under your account and other personal details.
In order to access your account, you may connect to the Services with a third-party service (e.g., Facebook, Google, etc) and you give us permission to access, store, and use your information from that service as permitted by that service to manage your account. If you find that your Account may have been hacked, compromised or misused by any means, contact us immediately at Zamroo’s Customer Support at email@example.com
MATERIAL SUBMITTED BY USERS
All the Products and Services offered on the site contain material submitted by users. Zamroo or its parent accepts no responsibility for the content, accuracy, conformity to applicable laws of such material. You will indemnify and hold Codera Technologies harmless against all third party claims, demands and actions brought against company which arises from or relates to the material submitted by you.
You agree not to copy, modify, or distribute Zamroo products or services, our copyrights or trademarks. When you give us content, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. Zamroo is authorised to use all images that are posted on its website or mobile application during Ads postings. If you believe that your rights have been violated, please notify at Zamroo Customer support and we will investigate the matter on priority. We reserve the right to remove content where we have grounds for suspecting the violation of our terms or the rights of any other party.
INTELLECTUAL PROPERTY INFRINGEMENTS
Do not post content that violates the rights of third parties. This includes, but is not limited to, content that infringes such as copyright and trademark (e.g. counterfeit items). We reserve the right to remove content where we have grounds for suspecting the violation of these terms, our policies or of any other party's rights.
If you found that any Ad listing infringes your intellectual property rights, all you need to do is download our Copyright Infringement form, fill it out, and send it to us at firstname.lastname@example.org. You can download the form by here After we receive your first Infringement form, Zamroo will confirm the receipt of your enrolment form and send you the instructions on how to submit future reports electronically, if any. We reserve the right to share, in accordance with applicable law, the completed Infringement form with the third party that originally posted the potentially infringing Ad listing and with the government authorities to verify the claim if necessary.
DISCLAIMER OF WARRANTIES
A. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, AND EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY US, THE ZAMROO SERVICE, THE MATERIALS, THE PAID OR UNPAID SERVICES, AND ANY ITEMS SOLD BY USERS THROUGH THE ZAMROO SERVICE ARE PROVIDED ON AN “AS IS” BASIS.
B. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM, AND YOU WAIVE, ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE ZAMROO SERVICE, INCLUDING THE INFORMATION, CONTENT AND MATERIALS CONTAINED THEREIN, AND ANY ITEMS SOLD THROUGH THE ZAMROO SERVICE.
C. WITHOUT LIMITING THE FOREGOING, NEITHER ZAMROO NOR ANY OF ITS AFFILIATES OR LICENSORS, NOR THE DIRECTORS, RESPECTIVE OFFICERS, EMPLOYEES, LICENSORS OR REPRESENTATIVES OF SUCH PARTIES (COLLECTIVELY, THE "ZAMROO” PROVIDERS") REPRESENT OR WARRANT (I) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL MEET YOUR REQUIREMENTS OR BE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE OR ERROR FREE; (II) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL ALWAYS BE AVAILABLE OR WILL BE UNINTERRUPTED, ACCESSIBLE, TIMELY, RESPONSIVE OR SECURE; (III) THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE WILL BE FREE FROM VIRUSES, "WORMS," "TROJAN HORSES" OR OTHER HARMFUL PROPERTIES; (IV) THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIALS AVAILABLE ON OR THROUGH THE ZAMROO SERVICE; (V) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; OR (VI) THAT THE ZAMROO SERVICE, MATERIALS OR ITEMS SOLD THROUGH THE ZAMROO SERVICE ARE NON-INFRINGING.
D. YOU ACKNOWLEDGE THAT INFORMATION YOU STORE OR TRANSFER THROUGH THE ZAMROO SERVICE MAY BECOME IRRETRIEVABLY LOST OR CORRUPTED OR TEMPORARILY UNAVAILABLE DUE TO A VARIETY OF CAUSES, INCLUDING SERVER FAILURE, SOFTWARE FAILURES, PROTOCOL CHANGES BY THIRD PARTY PROVIDERS, INTERNET OUTAGES, NATURAL DISASTERS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR OTHER CAUSES OUTSIDE OF OUR REASONABLE CONTROL. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP AND MAINTAINING DUPLICATE COPIES OF ANY INFORMATION YOU STORE OR TRANSFER THROUGH THE ZAMROO SERVICE.
Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.
ASSUMPTION OF RISK
You acknowledge and agree that there are risks associated with utilizing an Internet-based marketplace. You are solely responsible for, and assume all risks related to, selling and buying through Zamroo’s Internet-based marketplace.
LIMITATION OF LIABILITY
A.TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZAMROO OR THE ZAMROO PROVIDERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH: (1) USE OF THE ZAMROO SERVICE OR MATERIALS, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGE CAUSED BY ANY RELIANCE ON, OR ANY DELAYS, INACCURACIES, ERRORS OR OMISSIONS IN, ANY OF THE ZAMROO SERVICE OR MATERIALS. (2) ANY INABILITY TO USE THE ZAMROO SERVICE OR MATERIALS FOR WHATEVER REASON, OR (3) ANY GOODS OR SERVICES DISCUSSED, PURCHASED OR OBTAINED, DIRECTLY OR INDIRECTLY, THROUGH THE ZAMROO SERVICE, EVEN IF ZAMROO OR THE ZAMROO PROVIDERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM (a) RELIANCE BY ANY USER ON ANY INFORMATION OBTAINED FROM COMPANY, OR (b) THAT RESULT FROM EVENTS BEYOND ZAMROO’S OR THE ZAMROO PROVIDERS' REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM A FORCE MAJEURE EVENT, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO ZAMROO’S RECORDS, PROGRAMS OR SERVICES.
B. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF ZAMROO OR THE ZAMROO PROVIDERS (JOINTLY), ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE THE ZAMROO SERVICE OR OTHERWISE RELATING TO THESE TERMS EXCEED THE GREATER OF (I) ANY COMPENSATION YOU PAY, IF ANY, TO ZAMROO FOR ACCESS TO OR USE OF THE ZAMROO SERVICE OR MATERIALS DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY; OR (II) Rs. 1,000/- Indian Rupees.
C. THE LIMITATIONS SET FORTH IN THIS SECTION 10 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR ZAMROO OR THE ZAMROO PROVIDERS' GROSS NEGLIGENCE, INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS MISCONDUCT OR FRAUD.
If you have a dispute with one or more Zamroo users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known or unknown, arising out of or in any way connected with such disputes.
You will indemnify and hold harmless Zamroo and its affiliates and our and their respective officers, directors, agents and employees (each an “Indemnified Party”), from any claim made by any third party, together with any amounts payable to the third party whether in settlement or as may otherwise be awarded, and reasonable legal costs incurred by any of the Indemnified Parties, arising from or relating to your use of the Zamroo Services, any alleged violation by you of the applicable terms, and any alleged violation by you of any applicable law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations.
REVIEWS, RATINGS & COMMENTS BY USERS
Customer reviews are meant to give customers genuine feedback from fellow shoppers. Our goal is to capture all the positive and negative reviews that customers have about a product or service while avoiding use of reviews to outright advertise, promote and especially mislead. We have a zero tolerance policy for any review designed to mislead or manipulate customers. Customer reviews help customers learn more about the product or service, hear the reasons behind your star rating, and ultimately decide if this is the right product or service from the right seller is for them or not.
Here are few highlights of our review system:
- Leaving a buyer's feedback is a basic prerogative of a buyer. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
- To prevent any misuse of our feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Zamroo from users within our Community.
- Feedback ratings given by buyers are publicly displayed on seller’s page at Zamroo website and mobile. Buyers have the option not to include a comment, but still rate the service.
- Sellers cannot solicit the removal of feedback reviews from the buyers through mutual consent.
- Also Zamroo reserves the right to mask or unmask your identity in respect of your reviews, ratings & comments posted by you.
- Zamroo cannot review all communications made on and through any of the mediums of Zamroo. However Zamroo has the right, but not the obligation to monitor and edit or remove any content posted by you as review, rating or comments at its sole discretion.
Examples of reviews that we don't allow:
- A product manufacturer posts a review of their own product, posing as an unbiased shopper.
- A buyer, unhappy with his purchase, posts multiple negative reviews for the product/ service.
- A customer posts a review in exchange for a fee in cash or kind.
- A family member of the seller posts a five-star customer review to help boost sales.
- A shopper posts a review of the product, after being promised a gift in exchange.
- A seller posts negative reviews on his competitor's product.
Customer posting a review in exchange of fee, gift or posting a fake review will be banned from our platform permanently and we may take legal action against you for misleading. Further, you shall indemnify and protect Zamroo against such claims or damages or any issues, due to your posting of such Reviews, Ratings and Comments. Zamroo takes no responsibility and assumes no liability for any content posted by you or any third party on Zamroo site or on any mediums of Zamroo.
You represent and warrant that you own or otherwise control all of the rights to the content that you post as Review, Rating or Comments; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury to any person or entity. Also Zamroo reserves the right to mask or unmask your identity in respect of your Reviews, Ratings & Comments posted by you.
By any chance, if you think we got it wrong and removed a customer review that we shouldn’t have, please e-mail: email@example.com and we will take another look.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Zamroo website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Zamroo reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Zamroo's notice or if it is discovered that you are under the age of 18 years.
As used herein, the term "Posting Agent" refers to a third-party agent, service or intermediary that offers to post Content to the Service on behalf of others. Zamroo strictly prohibits the use of Posting Agents, directly or indirectly, without the express written permission of Zamroo. In addition, Posting Agents are not permitted to post Content on behalf of others, directly or indirectly, or otherwise access the Service in order to post Content on behalf of others, except with express written permission or license from Zamroo.
NO SPAM POLICY
You understand and agree that sending unsolicited email advertisement or other unsolicited communications to Zamroo users or through Zamroo web service is expressly prohibited by these Terms. You acknowledge and agree that from time to time Zamroo may monitor email usage using human monitors or automated software to flag certain words associated with spam or scams in emails that are sent between one users to another in the Zamroo email system. Any communication between yourself and any other user utilizing the communication features available on the Service and the Website may be used only in accordance with the Terms. If you use Zamroo web services or mobile application to send unsolicited e-mails to Zamroo users or any other third party, Zamroo will have the right to terminate or suspend your account without any advance notice to you. Additionally, any unauthorized use of Zamroo service is a violation of these Terms and certain applicable laws. Such violations may subject the sender and his or her agents to civil and criminal penalties.
Zamroo grants you the right to use the Mobile Application only for your personal use. You must comply with all applicable laws and third party terms of agreement when using the Application (e.g. your wireless data service agreement). The Application may not contain the same functionality available on the www.zamroo.com website. You download and use of the Application is at your own discretion and risk, and you are solely responsible for any damages to your hardware device(s) or loss of data that results from the download or use of the Application.
MOBILE DEVICES TERMS
Zamroo owns, or is the licensee to, all right, title, and interest in and to its Applications, including all rights under patent, copyright, trade secret, trademark, and any and all other proprietary rights, including all applications, renewals, extensions, and restorations thereof. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse-engineer, disassemble, or otherwise attempt to derive source code from any Application and you will not remove, obscure, or alter Zamroo's copyright notice, trademarks or other proprietary rights notices affixed to, contained within, or accessed in conjunction with or by any Zamroo Mobile Application.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the use, modification, deletion and exploitation of the User Content by Zamroo or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (d) you forever release Zamroo, and its licensees, successors and assigns, from any claims that you could otherwise assert against Zamroo by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the User Content for that user's personal use.
RESOLUTION OF DISPUTES
If a dispute arises between you and other Zamroo user, we strongly encourage you to first contact the user directly to seek a resolution, alternatively by contacting Zamroo support team via our support mechanism mentioned in our Help Centre. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
The Agreement shall be governed by the Laws of India. The Courts of law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising under this agreement.
These terms and the other policies posted on Zamroo constitute the entire agreement between Zamroo and you, superseding any prior agreements. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement. By using this website you are agreeing to be bound by the current version of our Terms and Conditions of Use. Send questions, comments or complaints to Zamroo Support at firstname.lastname@example.org