Salesforce Live Online Training By A2zclasses.com

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Sales Force Course Contents:

Cloud Computing Fundamentals:

Introduction to the Cloud Computing
Evolution of Cloud Computing
Comparisons with other computing techniques fetchers
Key characteristics of cloud computing
Advantages/Disadvantages
Classification of Cloud Computing
Based on as a service model
SAAS (Software as a service)
PAAS (Platform as a service)
IAAS (Infrastructure as a service
Based on deployment or access model
Cloud
Private Cloud
Hybrid Cloud

Sales Force CRM Concepts:

What is CRM?
How CRM can help?
Sales force CRM Navigation terminology
Compare Salesforce.com CRM with other CRM products
Customization in sales force .com CRM
Introduction to sales force CRM Setup tool
Personal Setup
App Setup
Admin Setup

Salesforce.Com Cloud Overview:

Sales Cloud
Service Cloud
Collaboration Cloud
Project development life cycle
Sales force editions
Apex data loader

Organization Administration:

Set your organization’s language & locale
Manage currency

Customization:

Create custom profiles & custom fields
Define dependent pick list
Customize lookup fields
Customize validation & formulas
Customize page layouts
Customize standard related lists
Use field-level security

Workflow:

Define workflow
Set up workflow rules
Set up workflow tasks & s

Workflow Approvals:

Plan approvals using workflow
Use the approval wizard – standard vs. jump start
Create workflow approvals

Security & Access:

Create & Manager Users
Set organization-wide defaults
Learn about record accessed
Create the role hierarchy
Learn about role transfer & mass Transfer functionality
Profiles, Login History

Data Utilities:

Importing overview
Learn about import solutions & Custom Object records using the data loader
User mass delete
Initiate weekly export
Use storage
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