Urgent Opening For Desktop Support Engineer

12,000
   Chennai, Tamil Nadu
12,000
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SUMMARYPosted: 3 months ago

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DESCRIPTION

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide second line support for all staff and students at Falmouth University, Falmouth Exeter Plus and University of Exeter, Cornwall Campus. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person (for walk-in customers)

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