Remote Staffing...
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Noida
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Urgent Required For Networking (switch, Firewall, Router Etc)
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Noida, Uttar Pradesh
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Dear User,
Thanks for notify us about Ad ID : 92361.
Our team will review and take appropriate action in next 24 hours. We look forward for your continuous support.
Thanks & Regards
Zamroo Team
SUMMARYPosted: 3 months ago
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DESCRIPTION
FSO Desk side Engineer Role
This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc. (a) Desk side engineer for technical support for customers and their networked computers and peripherals
(b) Interface with multiple levels of end users, management, VIPs and technical staff
Duties include (but not limited to)
Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, telecom and handheld mobile devices which include iPods/iPhones.
Break-fix, troubleshoot and resolve software issues;
Reimaging computers/hard drives
IMACD function including installation and decommission
Backing up and restoring user data, settings and associated systems administration activities
Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts
Assist on Incident and Problem management activities
Taking ownership of issues through to resolution on all appropriate requests
Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
Move equipment associated with escalated help desk incidents and service requests
Performing asset inventory activities as needed and requested.
If you are interested send me Resume in this mail ID. neetujob75@gmail.com.
- Meet in a public place during the daytime when other people will be around.
- Don't carry large sums of money with you when going to meet the seller.
- Never send advance payment under any circumstances.
